This program prepares your audit team for performing efficient audits following the guidelines of the ISO 19011 Audit Standard.
An in-depth overview of ISO 9001 is first studied to thoroughly familiarize the auditor with the standard.
Following that, is an overview of 19011 accompanied by a study of proper auditing techniques and protocol.
The program wraps up with the auditors role playing the parts of auditor and auditee in various situations involving the ISO 9001/ AS9100 applicable elements.
The changes incorporated as a result of the ISO 9001:2008 revision will be discussed.
Overview
Related Standards
ISO 9001/AS9100 In-depth Overview
ISO 19011 - Guidelines for Quality and/or Environmental
Management Systems Auditing
Quality System Vocabulary & Documentation
ISO 9001:2008 / AS9100
Level 1 - Quality Manual
Level 2 - Quality System Procedures
Level 3 - Detailed Work Procedures
Four Steps in Auditing
1. Preparation
Audit Planning
Developing the Checklists
Audit Team Selection
Audit Team Orientation
2. Performance
The Opening Meeting
Conducting the Audit
Audit Questioning Techniques
The Closing Meeting
3. Reporting
Audit Report Types
Auditor/Auditee Responsibilities
Audit Report Objectives
4. Follow-up
Corrective Action Review
Management Review & Involvement
Verifying Corrective Action
5. Practical Application
Role Playing - Auditor and Auditee
04/26/10